The District After Sales Manager (DASM) is responsible for ensuring that dealers within their prescribed territory develop, implement, and continually refine service, parts and warranty policies and best practices which are consistent with the requirements and guidelines of Subaru Canada, Inc. The focus of these efforts is designed to enhance Subaru’s brand image as well as support various volume and profitability objectives while ensuring that Subaru customer expectations are met or exceeded to the greatest extent possible.

This role reports to the Regional Director, Atlantic Region and will be based in Atlantic region.

The hiring range for this role is $100,000 - $115,000 CAD. The initial base salary offered may vary depending on internal equity and each candidate’s job-related knowledge, skills and professional experience. This recruitment is to fill a vacant position.

Primary Job Responsibilities:

• Assist Region with establishing, communicating, and achieving Dealer Annual Operation Plan including parts & accessory sales, service and warranty objectives, training initiatives as well as customer satisfaction targets.
• Plan for and conduct regular dealer visits to identify business concerns, develop action plans and follow-up communications to effectively manage territory growth and core business objectives.
• Review the effectiveness and efficiency of the overall dealership After Sales management and employees to ensure the consistent attainment of the standard of excellence expected by Subaru customers and to make the necessary recommendations for training, improvement and/or replacement of dealership personnel.
• If required, assist with the development and follow-up of the implementation of National After Sales merchandising initiatives at the Dealer level and propose innovative ideas to increase sales and profitability while heightening positive public customer perception.
• Liaises and coordinates with the Quality Assurance, Service, Customer Operations & Communications, Warranty, and Legal departments, as well as dealerships, to assist in resolving customer concerns or complaints.
• When required, DASM will arrange to meet with customers and with the Manager, Field Quality, if needed, at the dealership level for inspection and authorization of various vehicle repairs and ensures that the requisite number of courtesy cars are properly prepared, made available and logged as necessary.
• If required, assist in promotional events to present, promote, and share the Subaru driving experience, including service clinics, ride and drives, car shows, and various other promotional activities on behalf of Subaru Canada, Inc. for our dealerships.
• When required, as indicated by the Legal Department and the Region, represent Subaru at Canadian Motor Vehicle Arbitration Plan (CAMVAP) and small claim courts, including pre-trials, settlement conferences and trials.
• Other related duties of a general or unspecified nature may be required to achieve the overall objectives of the Region, the After Sales Department and/or the Company.
• The District After Sales Manager Port duties consist of but are not limited to training, overseeing and optimization of vehicle accessory installation ensuring quality aligns with company goals and objectives.
• Training port staff on accessory installations.
• Conduct Transit/Marine damage inspections and support any vehicle Quality actions.

Required Skills / Attributes:

• Demonstrates the highest standards of professionalism, ethics, and integrity.
• Strong consultative approach with advanced analytical and problem-solving capabilities.
• Exceptional attention to detail and organizational skills.
• Ability to handle sensitive and confidential information with discretion.
• Excellent verbal and written communication skills, with the ability to effectively present to diverse audiences.
• Proven ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment.

Qualifications:

• University degree or college diploma in Sales, Business Administration, Communications, or a related discipline with minimum of 3 - 5 years of progressive sales and marketing experience, or an equivalent combination of education, training and experience.
• Demonstrated experience as a District Sales/After Sales Manager at the OEM level.
• Wholesale and retail business (automotive dealership level) experience is desirable.
• Automotive technical experience is an asset.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant business systems. Strong PC skills (Microsoft applications including Word, Excel, and PowerPoint).

Valid driver’s license.

Physical Conditions:

• Required to travel primarily within Canada.
• Ability to work remotely and from regional office, as required.
• Flexible work schedule – overnight travel, occasional evenings/weekends.

Please apply using the following link:  District After Sales Manager (DASM), Port Management & Atlantic Region  no later than August 18, 2026. The application deadline may be subject to change in accordance with recruitment requirements.

Subaru Canada is committed to employment equity and encourages all qualified Aboriginal peoples, persons with disability and members of visible minorities to apply.
We are also committed to providing accommodation for people with disability. Please let us know if you require accommodation at any time during our recruiting process.
Background checks will be conducted during the final stages of the recruiting process.